NOTE: This form is for customers in the United States looking to return their cymbals under factory warranty. Customers outside of the United States, please return cymbals directly to the dealer/store you purchased them from. The store will, in turn, contact its distributor for replacement.
For complete details on Zildjian's 2-year warranty, go here.
For those in the United States, upon filling out this form, a Zildjian Customer Service Representative will respond to your R/A Request. Once approved, we will require you to return your damaged cymbal to Zildjian with a copy of your purchase receipt. The Return Authorization Number provided to you by Customer Service should be printed on your purchase receipt copy and on the outside of the package. Please allow 4-6 weeks for processing and replacement delivery. For further questions, please contact Zildjian.
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